Enter your partner's ID into TeamViewer and the connection is established immediately. With the first start automatic partner IDs are generated on both computers. To connect to another computer just run TeamViewer on both machines without the need of an installation procedure. NOTE: If you have installed TeamViewer on a Mac you will also need to grant TeamViewer appropriate access so the IT Help Desk can see your screen to assist.Īfter installation, wait a moment as the software populates a Unique ID number and pass-number and then advise the IT Help Desk staff member of these.TeamViewer is a solution for remote control, desktop sharing, and file transfer that works behind any firewall and NAT proxy. Please click this link to download TeamViewer: Download Now Premium Upgrade Key Details of TeamViewer Establish instantly comprehensive, permanent, real-time remote access, control, and support through secure global network Last updated on. TeamViewer will uninstall itself once the device is restarted. This includes but is not limited to group policies, administrator rights, software installations, and default file locations. The IT Help Desk will respect local settings and will not change system defaults.

Explicit permission must be sought and obtained from the user before a remote connection is established and the user can terminate the connection at any time. TeamViewer provides remote access to any Windows/Mac laptop/desktop with a current internet connection. It allows them to see the local computer, which in turn improves resolution times and collection of information if needing to assign an issue to second level. The UniSA IT Help Desk uses TeamViewer remote access software to assist in providing support to customers. TeamViewer Host is used for 24/7 access to remote computers, which makes it an ideal solution for uses such as remote device monitoring, server maintenance, or connection to a PC, Mac, or Linux device in the office or at home without having to accept the incoming connection on the remote device (unattended access). What software does the IT Help Desk use to access my desktop? Installation & initial access of Webex servicesįorwarding & Do Not Disturb & Single Number Shared Mailbox/Calendar & Distribution Lists Statistics, Survey and Analytics SoftwareĮmail, Shared Mailboxes & Distribution Lists

Microsoft Azure Dev Tools for Teaching (ADT4T)

Download team viewer app